- The Musings of Chris Samuel - https://www.csamuel.org -

The Perils of Writing Popular Software

From the release notes [1] for the (currently experimental) Postfix [2] 2.4 snapshots [3]:

Incompatible changes with Postfix snapshot 20060806
===================================================

Postfix no longer announces its name in delivery status notifications.
Users believe that Wietse provides a free help desk service that
solves all their email problems.

Oh dear, poor Wietse [4]!